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Frequently Asked Questions

How do I get started with PromptShield?

Getting started is easy! Sign up for a free account, add your AI endpoint URL and API key, then run your first scan. Check out our Quick Start Guide for detailed instructions.

What AI providers do you support?

We support all major AI providers including OpenAI, Anthropic, Google AI, Azure OpenAI, and custom APIs. If you're using a provider not listed, contact us and we'll work to add support.

How accurate are the security tests?

Our security tests have a 95%+ accuracy rate for detecting real vulnerabilities. We continuously update our test patterns based on the latest AI security research and real-world attack vectors.

What's the difference between Free and Pro plans?

The Free plan includes 5 scans per month with basic vulnerability detection. The Pro plan offers unlimited scans, full test library (50+ tests), API access, priority support, and advanced reporting features.

How do I upgrade my plan?

You can upgrade anytime from your dashboard or visit our pricing page. Changes take effect immediately and you'll be charged prorated for the remaining billing period.

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